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  • What materials are used in the manufacture of the catio accessories?
    We aim to source the best quality materials available. The natural pine deck boards are produced from slow grown high quality European Pine that produces tight, compact growth rings giving you a stable product. They are pressure treated to class 3 to ensure a longer life and to help resist rot and are carefully kiln dried to help reduce the risk of splitting or twisting. Wood, being a natural product with each piece being unique which may include spots, knots, pigments and small cracks. All of these are natural for a wood product. Each item is individually crafted with a light sanding to retaining that unique handcrafted appeal, making it ideal for both internal and external use.
  • Can I paint my catio accessories?
    Yes, all catio accessories can be painted, varnished or stained. All paints, varnishes or stains that are specifically designed for decking boards may be used ensuring you following the manufacturers instructions.
  • How do I install the catio shelving?
    The installation of our products is relatively straight forward and can be done with a limited amount of tools. Phillips head screwdriver and spirit level. Optional tools: Drill with 2.5mm drill bit and PH2 bit (Phillips head) In all cases, it is advisable to first drill a 2.5mm pilot hole. Timber frame catio installation were the wire mesh is on the outside / external. Both timber (fixed to side of vertical member) and metal brackets (fixed to front face of vertical member) can be used. Timber frame catio installation were the wire mesh is on the inside / internal Metal brackets (fixed to front face of vertical member) to be used. Metal frame cation installation Metal brackets (fixed to front face of vertical member) to be used. Shelf installation into timber brackets Fix shelf from the top down into the bracket using the 45mm screws supplied. Drilling a pilot hole is advisable. Shelf installation into metal brackets Fix shelf from the bottom up through the metal bracket using the 25mm screws supplied. No pilot hole is required. A 2.5mm drill bit and PH2 bit (Phillips head) will be supplied free of charge with all orders upon request (only supplied with a valid purchase). Contact us after placing your order. For installation onto a metal catio, please contact us after placing your order and we will supply the necessary shelf tapping screws for your installation.
  • Do you make bespoke and custom items?
    We have an extensive range of standards products to choose from. Should you require a non standard product, please contact us. We have made numerous bespoke items, including; special shelving, ladders and rope ladders (all can be viewed in our GALLERY).
  • What payment methods are accepted?
    All major credit and debit cards Paypal
  • How do I assemble my catio ladder?
    Place the ladder section ends with the pre-drilled holes end to end. Place the angle bracket underneath the ladder sections ensuring the large oval holes are underneath and the small oval holes are on the side. Once in position, fix the brackets to the ladder sections with the screws provided. (for the 300cm ladder, place the ladder sections end to end as per the numbers written on the end of each section).

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